Before Having a Difficult Conversation, Identify Your Primary Goal
When
you’re ready to address a tricky situation with a colleague, you may be
tempted to dive right into the conversation. But before you do, make
sure you know what you hope to achieve. What is your goal? Do you want
to complete the project more quickly? Deliver the best results? Does
your relationship with this person matter more than the outcome of the
work? You may want to prioritize all of these things, but think about
your primary goal and look for overlap with your counterpart’s
objective. If you two have a shared goal, you’ll be better positioned to
work through your conflict together. Also ask yourself: Does what I
want make sense? Is it realistic? If not, set your sights a little
lower. Focus on a small, manageable goal, such as agreeing on which of
you will own the redesign project, or creating a six-week plan for how
your team will collaborate.
No hay comentarios:
Publicar un comentario