Leaders Need to Learn How to Take Criticism
If you’re in a leadership
position, you need to know how to take criticism well. Being resilient
will help you stay focused on what the company needs, rather than on the
naysayers. One strategy is to brainstorm several ways to respond to
criticism and write them down for reference. It can be hard to know what
to say in the moment, so general responses will ensure you have
something ready. They could include: “Thank you for sharing your point
of view. I’d like to consider it more and get back to you” or “Let me
repeat what you said, to make sure I understood you.” Another good
strategy is to remind yourself that the criticism may be aimed at your
role rather than at you personally. If you’re the head of product, for
example, it’s possible that the head of sales will always clash with
you, no matter who has the job. Distancing yourself from criticism this
way can help you think through what was said — and what the criticism is
really about.
Adapted from “How to Take Criticism Well,” by Sabina Nawaz
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