| The 9-to-5 workday is disappearing. More and more employees don’t want to be told when, where, or how to work. But asynchronous work requires new norms, so here are some tips on making the transition. First, leaders need to model the new expected behaviors. A lack of support from the top will kill or impede this cultural shift. Next, focus on outcomes, not process. Set clear goals and expectations for your desired results. Of course, there will be occasions when your team will need to work at the same time, so be clear about what these are (for example, project kickoffs, client meetings, or one-on-one feedback sessions). You might also want to consider bringing people together for team-building activities, so that they don’t feel disconnected. Finally, make clear agreements around the use of technology and digital communications so people understand the expectations around things like response times or how urgent issues should be handled. Most importantly, hold everyone accountable to these norms so that your asynchronous work is sustainable over the long term. |
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