February 19, 2016
Use Structured Debates to Avoid Groupthink
To
help your team respond to emerging threats and opportunities while
avoiding the dangers of “groupthink” — teams or organizations operating
on autopilot — hold frequent, structured debates. Randomly assign
different team members to argue opposing points of view. Then, at a
regular team meeting or an offsite, set up a debate with scenarios such
as: “Our organization’s mobile app will be obsolete within two years.
Here’s what will replace it, and here’s what we need to do now to
survive and thrive.” Ask half the team to argue why the current mobile
app is sufficient, and the other half to argue how and why the mobile
app needs to be changed. Debates like this can help overcome people’s
reluctance to ask and answer tough questions about how the world has
changed or is changing, and how the organization needs to evolve
accordingly.
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