Use Structured Debates to Avoid Groupthink
To help your team respond to emerging threats and opportunities while avoiding the dangers of “groupthink” — teams or organizations operating on autopilot — hold frequent, structured debates. Randomly assign different team members to argue opposing points of view. Then, at a regular team meeting or an offsite, set up a debate with scenarios such as: “Our organization’s mobile app will be obsolete within two years. Here’s what will replace it, and here’s what we need to do now to survive and thrive.” Ask half the team to argue why the current mobile app is sufficient, and the other half to argue how and why the mobile app needs to be changed. Debates like this can help overcome people’s reluctance to ask and answer tough questions about how the world has changed or is changing, and how the organization needs to evolve accordingly.